Returns

Don't wear them if they are the wrong size  

 

WRONG SIZE
If what you have ordered is the wrong size and you made a "Barry Crocker" (shocker) then of course we don't want you to be stuck with something you can't use. Always check with a mate first and see whether they might take it off your hands and you can re-order what you want. Or if you can't, send it back to us (at your expense) and we will re-send the correct size at no extra delivery charge to you. If you make a 2nd "Barry Crocker" with the size then you will need to send it back with a pre-paid satchel.

DELIVERED DOES NOT MATCH ORDERED
If we had a "Barry Crocker" (shocker) and we got it muddled up and sent the wrong item or size we will pick up the cost to return the item and re-send the correct one to you.

CHANGED YOUR MIND
We have tried to supply as much information as possible about each product. If you have simply changed your mind and have not worn the item we are happy to refund you the original price but we ask that you pay for the return courier charge (in this instance you can choose the courier most convenient to you). The refund will be made once the unworn item is received in good condition.

STEEL BLUE COMFORT GUARANTEE
Comfort Guarantee
Steel Blue is not just a safety shoe, it’s a comfort zone for your feet that will reduce fatigue and promote well being all through the working day. So why not give Steel Blue your own comfort test? With our unique 30 day guarantee you’ve got nothing to lose. Please go to the Steel Blue web site for terms and conditions or telephone our shop for details. (NB Steel Blue Brand Only, does NOT apply to other brands)

FAULTY PRODUCT
If you believe the boot you have received is less than 6 months old and has a fault due to materials or manufacture please telephone or email our store and describe the fault. Please do NOT send until you have contacted us.

BEFORE YOU RETURN TO SENDER
Always contact us by email or telephone BEFORE you despatch the returned goods. Our contact details are:

info@absoluteworkwear.com.au

Tel Gold Coast 0755 232423